b'The ATJ Commission has developed this five- PLAIN LANGUAGE:Court users should have year strategic plan to guide its work. First, the ATJaccess to a wide variety of plain language Commission affirms its mission as set forth inresources designed to help them understand Illinois Supreme Court Rule 10-100 and whichand exercise their civil and procedural rights.reads, in part: PROCESS SIMPLIFICATION:Court users should find that court procedures and policies The Illinois Supreme Court Commission onare streamlined and efficient, while still Access to Justice is established to promote,preserving due process and substantive and facilitate, and enhance equal access to justice procedural fairness.The purpose is to make access to justice a high priority for everyone in the legal system and, toTECHNOLOGY:The ATJ Commission will the maximum extent possible, the Commissionpromote the deployment of user-friendly is intended to complement and collaborate withtechnology to provide court users with other entities addressing access to justice issues.assistance and information, as well as to streamline and simplify court proceduresSecond, the ATJ Commission will continueand processes.to follow the principles as set forth in the ATJPROMOTING LEGAL REPRESENTATION:Commissions 2020-2023 Strategic Plan: The ATJ Commission will promote free and EQUAL ACCESS:Court users should haveaffordable representation for those whoaccess to justice through full participation in thecannot afford legal representation and judicial process, regardless of their circumstances,encourage the development or enhancement socioeconomic status, English languageof pro bono programs.proficiency, cultural background, disability status,COMMUNICATION:The ATJ Commission will or legal representation status. ensure public awareness of its Initiatives and PROCEDURAL FAIRNESS:Court users shouldwill effectively communicate with its partners have access to a fair, impartial, and transparentand court users through all available channels judicial branch where they are treated with dignity,to achieve successful implementation of its respect, equality, and professional courtesy. programs and to solicit feedback.ASSISTANCE:Court users should have access toCONTINUOUS IMPROVEMENT:The assistance with navigating the courthouse and ATJ Commission will strive for continuous understanding court systems and proceduresimprovement and increased capacity to best from individuals with particular knowledge andmeet the diverse and evolving needs ofsensitivity to their needs. court users. Strategic Plan 2023-2028|3'